Often businesses grow, but then reach a “glass ceiling”. That is to say, that the management style that was adopted by an owner/manager in the initial phase of a businesses development has become the drag on its future growth. There are two key failings of owner managers that  might be symptomatic of hitting the “glass ceiling”. Firstly, they may believe that no one can perform tasks as effectively as they can, and they end up trying to do too much, with just not enough hours in the day to sustain growth; or secondly, they might abbrogate responsibility for certain key areas that fail because the owner/manager has not been effective in delegation. The importance of talent attraction and talent management cannot be over emphasised and it is so often a reason as to why good businesses do not sustain growth.