Retailers are having to cope with a marked deterioration in consumers’ willingness to spend compared to 2010. The rise in VAT, reduced availability of credit, falls in the value of property and the numbers of house moves, as well as rises in the cost of living, are impacting on consumer confidence.
According to Verdict (UK Retail Futures 2012), retail expenditure will actually rise by 16.3% over the next five years, 0.8 points faster than in 2002-07. However, the main driver of this growth will be higher inflation, and when this is stripped from the growth rate, the underlying increase at constant prices is 14.4%, much slower than over the previous five years. Of the £45.7bn increase over the forecast period, £29.8bn will be spent online and only £16.7bn via tills in-store.
Inflation will continue to increase price pressures; most acutely in food due to significant rises in farm gate prices and the higher cost of energy. Increased mineral prices and output constraints in China will limit the scope for continuing deflation in non-food categories.
As a consequence of all these changes retailers should review their existing strategies carefully and plan for ever greater levels of efficiency. As always there will be winners and losers. Steps that you might like to consider include:
Secantor can help you in many ways including: